Cookie Policy for James Wong Mortgages

COOKIE POLICY

This is the cookie policy for James Wong Mortgages, where we prioritize your data privacy. This Cookie Policy is part of our legal information and outlines how we utilize website cookies to enhance the effectiveness of your visits.

WHAT ARE COOKIES?

Website cookies are small text files placed on your computer by websites and sometimes through emails. They provide valuable information to organizations, aiding in making your visits to their websites more efficient. We use cookies to understand how you interact with our website and to implement improvements. Importantly, cookies do not contain personal or confidential information about you.

HOW WE USE COOKIES

We use cookies to ensure you get the best experience from our website. Upon your first visit, you will be prompted to consent to the use of cookies. We recommend agreeing to allow these cookies to be active on your device while you browse, ensuring you fully experience our website.

THE TYPES OF COOKIES WE USE

Our website employs three types of cookies:

• Session cookies, which are deleted after each visit

• Persistent/tracking cookies, which remain active across multiple visits to our websites

• Third-party cookies, utilized by external parties, such as Google Analytics

Session cookies and persistent cookies are essential for you to use our website effectively. While you can delete these cookies through your browser, doing so may limit the functions available to you on our websites. For further information on disabling cookies in your browser, please refer to the Information Commissioner’s Office website (http://www.ico.org.uk/for-the-public/online/cookies/).

Session cookies expire once you leave the website and are not stored on your computer, ensuring they do not contain any personal data.

Persistent cookies last beyond your visit to our website. We utilize Google Analytics to track the popularity of our site and record visitor trends over time. While this cookie does not include personal data, it does capture your computer’s IP address to determine your location when accessing the website and track your page visits.

OPTIONAL COOKIES

These cookies are usually provided by our business partners and assist us in filtering out information that may not be relevant to you.

ACCEPTING / BLOCKING COOKIES

You can accept or block cookies from any website through your browser settings. For guidance on how to disable cookies, please visit the Information Commissioner’s Office website (http://www.ico.org.uk/for-the-public/online/cookies/).

Please note that if you share your computer, accepting or blocking cookies will affect all users of that device.

COOKIES AND DEMOGRAPHICS

We may utilize data from Google’s interest-based advertising or third-party audience data (such as age, gender, and interests) in conjunction with Google Analytics.

MORE INFORMATION

For additional information about cookies, please visit the Information Commissioners’ website at www.ico.org.uk/for-the-public/online/cookies.

James Wong Mortgages acts as the ‘controller’ of the personal data you provide. We collect only basic personal data, which does not include any sensitive types of information or location data.

Why do you need my data and what will it be used for?

We require your basic personal data to contact you and respond to your inquiries. All personal data we process is handled by our staff in the UK.

Who is my data shared with?

Your data will only be shared with third parties if necessary to address your request. If this occurs, we will seek your permission before disclosing your details.

How long do you keep my data for?

We may retain your data for up to six years after the end of any business relationship, after which it will be securely destroyed. If you wish to stop us from processing your data, you have the right to object to this processing at any time. To do so, please contact james.wong@jameswongmortgages.co.uk.

What are my rights?

You have the right to object to the processing of your data and request access to it at any time. You also have the right to rectify or erase personal data or restrict its processing. If you have concerns regarding how we have handled your personal data, please reach out to us at complaints@stonebridgegroup.co.uk for investigation. Should you be dissatisfied with our response or believe we are not processing your personal data in accordance with the law, you can file a complaint with the Information Commissioner’s Office at https://ico.org.uk.

By selecting the box, you acknowledge that you have read and understood the above privacy notice and consent to its terms.